It’s easy to forget that more happens in a dental chair than routine cleaning or a clinical procedure. While the dental service takes place there, there’s something equally important to the patient’s experience in the chair: customer service.
The guys are joined by Dr. Michael Sonick, author of Treating People Not Patients, to discuss how connecting with patients personally can strengthen the patient-doctor relationship and elevate your practice.
Have questions or ideas for Hunter and Judson? Reach out at cainwatters.com/wealth. Don’t miss an episode, subscribe and leave the guys a review on Apple Podcast, Spotify, or wherever you listen.
